Frequently Asked Questions (FAQ)

First, make sure you're entering the correct mobile number and password. If you've forgotten your password, on the login page use the "Forgot Password" option. If you're still having trouble, contact our at the Help Center Reach us via live chat.

No. Under Nonok's rules, each person is allowed only one account. Creating multiple accounts is considered a violation and may result in all accounts being suspended. We recommend sticking to one account for responsible gaming.

After logging in, go to your profile settings to update your name and other details. To change your mobile number, please contact our Help Center's Contact the support team through — your number will be updated after identity verification.

Nonok supports the most popular payment methods in Bangladesh. You can deposit and withdraw via Mobile Pay, Nagad, Rocket, and bank transfer. Credit and debit cards are also accepted.

Withdrawal requests are usually processed within 24 hours. Mobile Pay and Nagad withdrawals are often completed even faster. Completing your KYC verification beforehand speeds up the process further.

The minimum deposit on Nonok is ৳100 BDT and the minimum withdrawal is ৳500 BDT. As long as your account balance meets the minimum withdrawal amount, you can cash out at any time.

Deposits are reflected instantly in most cases. If it takes longer than 30 minutes, bring your payment screenshot or transaction ID to our at the Help Center to get in touch. Our team will sort it out quickly.

Nonok has over 1,200 games. Lottery, jackpots, slots, Live Casino, Sports Betting — you'll find it all, with new games added every week. New Games page for the latest additions.

After logging in, Lottery Go to the page, pick your preferred lottery, select your numbers or series, and complete the payment. Once the draw results are out, your winnings will be credited to your account automatically.

Nonok offers several jackpot types — Daily, Weekly, and Mega Jackpots. The Daily Jackpot draws at a set time every day, while the Mega Jackpot prize can reach crores of BDT. See details Jackpot page.

Nonok's Sports Betting The Sports Betting section lets you bet on over 30 sports, including cricket, football, tennis, and badminton. Live betting is also available — place your bets while the match is in progress. Match Odds page for real-time odds.

New to Nonok Registration to receive a welcome bonus. Your first deposit comes with bonus rewards, free tickets, and free spins. For full bonus terms, visit our Terms & Conditions Full details are available on the page.

Every Day Log In once you log in, your Daily Bonus is automatically added to your account. The longer your login streak, the bigger the bonus — and a 7-day streak unlocks a special weekly bonus.

Most bonuses come with a wagering requirement, meaning you need to wager a certain amount in games before the bonus becomes withdrawable. The specific terms for each bonus Terms & Conditions are listed on the page.

The Nonok app is available on our App Page to download. The app is available for both Android and iOS devices. Once downloaded, follow the standard installation steps. On Android, you may need to enable "Unknown Sources" in your settings to install from a third-party source.

Yes, you can log in to both the website and the app using the same account. The app also offers fingerprint and Face ID login for added convenience, plus push notifications so you never miss a bonus.

Nonok uses SSL encryption to keep all your data secure. Your personal information is never shared with third parties. For more details, visit our Privacy Policy Read it here.

Nonok believes in responsible gaming. You can set deposit limits, session limits, and temporarily suspend your account if needed. To learn more, Responsible Gaming Visit the page.

If you think someone else is accessing your account, change your password immediately and at the Help Center to report it. Our security team will act promptly. Never share your password with anyone to keep your account safe.